It will only be a matter of time (if it hasn’t happened already), until someone gets his/her employer in trouble for using Twitter, the latest social networking and “microblogging” craze.  (Does it ever end?)  As if the well-known dangers of e-mailing haven’t been documented enough over the years—and have been a boon to litigators—Twitter may soon up the ante.

The issues are really no different than those that have already surfaced with e-mails.  Issues involving privacy, confidentiality, defamation, sexual harassment, discrimination, and copyright infringement (to name a few potential problem areas) have been well-litigated over the years.  By now, most employers hopefully have a formal e-mailing and internet usage policy in place for their employees to follow.  Instilling a healthy sense of fear never hurts.  

So how much harm can someone do with 140 characters or less on Twitter?   As a lawyer, I’ve learned never to underestimate the ability of clients to get themselves in all sorts of trouble.  As with texting, it’s only a matter of time before we all read about some clueless employee who gets him/herself fired and puts the employer in legal hot water.  And of course, it’s only a matter of time before lawyers start subpoening these types of electronic communications also.  Just because a message is only a few characters long doesn’t mean that it won’t be stored and saved—possibly forever.

But as noted by one commentator in the article linked-to above, Twitter messages are “quick sound bites and instantaneous” and “aren’t the most well-thought out.”  Someone who is upset, angry, or frustrated could easily use poor judgment and—in a few characters or less—wreak all sorts of havoc on his/her employer.  And once it ends up in the Twitter universe, it’s there for all to see . . . again and again and again.

Needless to say, an employer’s e-mail and internet usage policy should be specifically updated to account for services such as Twitter.  Employees must understand that even very short messages (designed for the inner ADD child who seems to live in all of us these days) can create liability.  Not that it will stop everyone, but it will stop some people.  And the ones it doesn’t stop?  Well, I’m just a “tweet” away!