I’m not sure whether to be amused or upset by this story, but I thought it was worth a quick post.  It seems that a petulant 19 year-old in Florida took the law into his own hands when he was told by a Starbucks customer that he couldn’t use the customer’s laptop to check his Facebook account. 

So what did this genius do?  What anyone would do, of course.  Wait a little while and check his account from home, you ask?  No, that would take too long.  And since we live in a society of instant gratification, he decided to snatch the laptop and run out of Starbucks.  Needless to say, he was apprehended in the parking lot and arrested.  Now he’s been charged with robbery (which is a felony). 

I guess when you need your hit, you need your hit.  And you won’t let something as trivial as the law stand in your way.  Just ask any drug addict.  Is Facebook really that addictive?  I haven’t yet experienced any tremors or nightmares from failing to check my various e-mail accounts, but maybe I’m just not hip enough.

While this guy is clearly an idiot, it does portend ominous things for the future.  Facebook junkies.  Social networking lifers.  Will they have entire wings in drug rehab centers or prisons for people like this?  I know it sounds ridiculous, but with social networking sites like Facebook growing by 4 to 5 million users a week, the power of the medium can’t be underestimated. 

Some people will obviously take it to the extreme.  Some always do, but it does make me wonder.  And I wonder what this guy will do when he can’t check Facebook from his prison cell.  The withdrawal pains may be incapacitating.

I know advertisers are constantly looking to determine how effective their ads are, but this story is just creepy.  Not necessarily for what it is at the moment—which seems harmless—but for what it can (and will) lead to in the not-too-distant future.  It seems that advertisers, in their never-ending quest to gather as much information as they can about you to supposedly better target your preferences, have now started to embed cameras in video screens that display advertisements.  These cameras watch you as you watch the ad.

The cameras can apparently determine—with a fair degree of accuracy—the person’s gender, approximate age range, and ethnicity (in some cases).  As a result, the advertisements can tailor themselves to the person viewing them.  Thus, according to the article, men could see ads for razors, women could view cosmetics ads, and teens could check-out the latest video game advertisements. 

The advertising industry hasn’t quite decided what to call these ads yet, but early contenders include such terms as “smart ads,” ”proactive merchandising,” “gaze tracking,” or the lengthier “face-based audience measurement.”  Sounds innocuous, doesn’t it? The article is quick to point out that the technology doesn’t identify people individually, but only the categories mentioned above. 

So it’s far from perfect.  For now.  But does anyone truly think that it won’t be vastly improved in the future?  Advanced face-tracking technology is already used by various government agencies and security companies.  How long do you think it will be until these types of ads can identify people individually, correlate and aggregate the information, and then engage in “hyper-targeting” (for lack of a better word)?

Imagine staring at an advertisement for Ex-Lax at a local mall for a few seconds only to return home and find a $5.00 off coupon waiting for you in your e-mail.  Or how about ads from Ex-Lax’s competitors, with the heading, “Constipated”?  Or better yet, how about if it’s sent directly to your cell phone or PDA, especially when you walk past a drugstore?  There’s nothing like instant gratification these days. 

Think it won’t happen?  It’s only a matter of time.  Of course, Congress or the states can step in and try to outlaw these eventual types of advertising practices (which will hopefully withstand First Amendment challenges), but there’s no indication that they will—especially given the considerable strength of the advertising lobby.  

Advertisers will undoubtedly claim that such methods will allow them to tailor their message to people who not only want their products, but need them.  I can see the pitch to Congress now during the hearings:  “Our methods allow us to deliver specifically-targeted content to consumers who will not only benefit from use of our product, but will also be given the opportunity to derive savings and . . .” blah, blah, blah.  Remember, the business of America is business, and advertising is the great facilitator of that.

And of course, the issue is never just the collection and aggregation of the data, but what happens to it, who can see it, how it’s used, under what circumstances it can be disclosed, and all of those other pesky policy questions that relate to giving an individual some semblance of control over their personal lives.  Just don’t expect any help from the advertisers.